H+E designs, supplies, installs and commissions both water and effluent treatment systems for a very wide range of industrial applications. You can see how wide ranging our experience is on our Markets page. We have been doing this for more than 90 years. Consequently, we do have a great deal of experience and, literally, many thousands of customers. Many of these are repeat customers. What we supply has clearly satisfied them!
Continuous Improvement
At the heart of our design and manufacturing work is the process of “Continuous Improvement”. This continually drives our efforts for both incremental and “breakthrough” improvement. We are never totally satisfied with what we do, and always look to see how we can do something a little better. We have proved many times that this approach really does work! This is therefore how we maintain our position in the market and continue to offer you, our customer, the best available!
For example:
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We have seen mediocrity in the welding of plastics on many of our customers’ sites. As a result, in order to improve quality, we started our own manufacturing in polypropylene, polyethylene and uPVC. Our engineers are trained and qualified to BS EN 13067:2012. This is the highest quality standard for the construction of plastic structures etc. Our manufacturing has therefore seen the quality of plastics systems that we use produce increase very significantly.
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We also pre-assemble systems in our factory to the maximum extent possible. We then fully inspect and test those pre-assemblies as far as possible before shipping equipment to our clients. Consequently we have both maximised quality and also minimised site installation time.
- We recently designed and supplied a wastewater treatment facility for an internationally-known airport. Our client described it as “first of type”.
Support You Can Trust
We provide technical support, servicing and spare parts for the lifetime of the systems we supply. This is normally via rolling 12 month agreements following commissioning of your system. Of course, this does not affect your performance warranty but ensures that your plant is regularly checked. As a result you can be far more confident that it is operating well. At the same time, any minor training issues that your operators have are dealt with on-the-spot.
You may find yourself asking “why would we need this?” – a good question! After all, your Wastewater Treatment Plant does not produce anything you can sell!
But, of course the reality is that, if it does not work at any time, then all production that produces wastewater is at risk of having to stop! It is therefore essential that your treatment plant operates reliably and continuously, and this is what we are aiming to ensure happens!
Similarly, in the medium term, if your operators change, we are happy to provide re-training at any time.
We are fully accredited to ISO 9001 and 14001. Likewise, our personnel are properly trained and certified as appropriate for both manufacturing quality and working on your site.
H+E Company Policy & Statements
“Building on 90+ years of leadership in water and wastewater treatment, H+E’s mission is to provide proven and reliable solutions to meet the needs of our customers, worldwide.”
Repeat Clients
Please take a look at a selection of our repeat clients, who keep working with us. We are very proud of the number of clients who really do trust us enough to keep working with us, many of them for 25 years and more. Establishing a long-term relationship with every client is a key target for us. We want to ensure that every plant we provide operates successfully for many years.
We are also very conscious that the plants we supply simply provide a service. Every client’s production is far more important! It is therefore essential that the plants we supply operate efficiently and reliably throughout their life.
You can visit our clients’ websites by clicking on their logo!
